HOME/JOURNAL/SEO & GROWTH
THE OCM JOURNAL · SEO & GROWTH

SEO & Growth

013SEO & GROWTH

HOW TO CREATE PRODUCT IMAGES THAT REALLY CONVERT

You might have heard on the grapevine that there’s a buzz around voice search as the future of online shopping, but the truth is image search is up there with it. Studies from Gartner predict that visual and voice search will be responsible for 30 percent of all eCommerce revenue by 2021. We are an image-centered culture. We respond to beautiful things, idyllic images, and relatable pictures. Our human brain is programmed to respond to images in less than a second. In fact, it takes one-quarte

Shane Blandford
Shane Blandford · FOUNDER2025.02 · 24 MIN
012SEO & GROWTH

How to Get Quality Customer Reviews

Most ecommerce stores ask for reviews wrong - or not at all. Here's a practical system for collecting product reviews that actually drive conversions, with specific tools and timing for Shopify and Magento stores.

Shane Blandford
Shane Blandford · FOUNDER2026.04 · 5 MIN
011SEO & GROWTH

HOW TO CREATE A HYPERLOCAL MARKETING CAMPAIGN

Most of us expect Google to take our location into account when browsing the internet, especially on mobile devices. You no longer even have to enter the words ‘near me’ into your search bar to get restaurants, shops, information and adverts targeted to your exact location. So, maybe it’s time you made your marketing campaigns reflect this location-centric attitude. It’s called hyperlocal marketing. It’s aimed at people in a specific area and it can seriously optimize your store and increase suc

Shane Blandford
Shane Blandford · FOUNDER2025.02 · 5 MIN
010SEO & GROWTH

How to SEO Optimize Your Ecommerce Store

Most ecommerce stores lose organic traffic to fixable mistakes - thin product descriptions, missing schema markup, and bloated page loads. Here's a practical SEO playbook covering site architecture, on-page optimization, technical performance, and content strategy that actually moves rankings.

Shane Blandford
Shane Blandford · FOUNDER2026.04 · 8 MIN
009SEO & GROWTH

How to Keep Customers Loyal

Acquiring a new ecommerce customer costs 5-7x more than retaining an existing one, and every dollar spent on retention returns roughly four times more than chasing new leads. Here's how to build a retention engine with segmentation, email automation, and loyalty programs that actually drive repeat purchases.

Shane Blandford
Shane Blandford · FOUNDER2026.04 · 7 MIN
008SEO & GROWTH

How to Make Returns Work for You

Turn eCommerce returns from a costly problem into a competitive advantage. Learn how companies like Zappos use generous returns policies to build customer loyalty and drive growth.

Shane Blandford
Shane Blandford · FOUNDER2026.01 · 9 MIN
007SEO & GROWTH

THE BEST INTEGRATIONS FOR YOUR ECOMMERCE SITE

Integrations help you manage your store the way you want. For your eCommerce site, you’ll probably have integrations for a multitude of reasons. From those designed for order and content management, delivery systems, warehouse management, and payment processes to email automation and communications, search and monitoring, and perhaps even personalization tools. No doubt, you’ve spent plenty of time and energy sourcing the right ones for your business and making them work on your existing site.

Shane Blandford
Shane Blandford · FOUNDER2025.02 · 7 MIN
005SEO & GROWTH

HOW TO INTRODUCE YOUR SHOP TO SOCIAL MEDIA

Do you want to reach a wider audience? Sell to more people? One of the best ways to do this is by introducing your eCommerce store to social media. One (or more) of these channels can seriously improve your visibility in the vast online world, and ultimately help your shop grow. You need the right tools to get going though, and either migrating to Shopify or upgrading your Magento store are two sure-fire ways to get started. The only thing you need to do is to decide which social platform best

Shane Blandford
Shane Blandford · FOUNDER2025.02 · 5 MIN