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MONITORING · UPDATES · SHOPIFY PLUS SUPPORT

Shopify Support & Maintenance Services

Ongoing Shopify support and maintenance from the team that builds stores: monitoring, updates, fixes, and a developer who already knows your build.

EST. 2008800+ BUILDSNO LONG-TERM CONTRACTS
Engineer monitoring a Shopify store's health dashboards

Shopify hosts the platform, but nobody at Shopify maintains your store. Themes drift, apps conflict, and the change backlog grows. Support and maintenance means a developer is on the store before it becomes an emergency.

What's covered

  • Bug fixes and theme changes
  • App conflicts and cleanup
  • Uptime and error monitoring
  • Speed checks and image/script cleanup
  • Shopify Plus support: checkout, Flow, and B2B upkeep
  • Small dev and design changes without a new project each time

Looking for Shopify's own support?

If you need Shopify the company - billing, account access, plan questions - that's Shopify's help center at help.shopify.com. This page is developer support for your store: the code, theme, apps, and integrations Shopify doesn't touch.

Support is the ongoing half of our Shopify development services - the build team and the support team are the same people.

QUESTIONS MERCHANTS ASK

Shopify Support & Maintenance Services FAQ.

What's the difference between this and Shopify's support?+
Shopify supports the platform: billing, outages, account issues. We support your store: theme, apps, integrations, and everything custom. Shopify won't debug your code; that's this.
Do you support Shopify Plus stores?+
Yes - checkout extensibility, Flow automations, and B2B setups included.
Do we need maintenance if the store is fine right now?+
A store that's fine is cheap to keep that way. Most fires we get called into were preventable drift: an app update here, a theme edit there.
Can you support a store you didn't build?+
Yes. We start with an audit so we know the build before we touch it.

FREE STORE AUDIT

Get a free store audit.

Shopify Support & Maintenance Services? Your store deserves a developer on speed dial.

Talk to a Shopify developer