Magento Bug Fixes & Issue Resolution

Expert Magento Bug Fixes & Issue Resolution

A broken checkout loses sales. A 500 error destroys customer trust. At Orange Collar Media, we specialize in rapid Magento bug fixes that get your store back to full functionality fast.

Common Issues We Resolve

500 Internal Server Errors

The dreaded white screen of death can have many causes:

• PHP memory limit exhaustion
• Corrupted or missing Magento core files
• Database connection failures
• Extension conflicts causing fatal errors
• Permission issues on var/ and generated/ directories

We diagnose 500 errors by analyzing exception logs, server error logs, and PHP-FPM logs to pinpoint the exact cause.

Checkout & Cart Problems

Checkout issues directly impact revenue. We fix:

• Cart items disappearing or quantities resetting
• Shipping method calculation errors
• Tax calculation discrepancies
• Coupon code failures
• Guest checkout not working
• Address validation blocking orders

Payment Gateway Conflicts

Payment processing failures are critical. Our experience includes troubleshooting:

• Stripe: Webhook failures, 3D Secure issues, subscription problems
• PayPal: Express Checkout errors, IPN communication failures
• Braintree: Vault token issues, fraud filter conflicts
• Authorize.net: API authentication errors, duplicate transaction handling
• Amazon Pay: Session management issues, address import problems

Product Display Issues

• Images not showing or wrong sizes displaying
• Configurable product options not loading
• Pricing calculation errors
• Stock status not updating correctly
• Layered navigation filters broken

Admin Panel Problems

• Slow admin performance
• Grid loading failures
• Product save errors
• Order management issues
• Configuration not saving

Our Troubleshooting Approach

We don't guess—we investigate systematically:

1. Reproduce: We replicate the issue in a controlled environment
2. Isolate: We identify whether it's core, theme, or extension related
3. Analyze: We review logs, database state, and code paths
4. Fix: We implement the solution with minimal risk
5. Verify: We confirm the fix and check for side effects
6. Document: We explain what caused the issue and how we fixed it

Emergency Support Available

Store down during peak hours? We offer emergency support with rapid response times. Our team has resolved critical issues in under an hour when revenue is on the line.

Bugs happen—but they don't have to hurt. Contact us for fast, expert issue resolution.